Imangi

Studios

WHY CAN’T I HEAR THE GAME SOUND OR MUSIC?

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The best gaming experience is always with sound! If the sound is not working properly, please follow the below steps in order to troubleshoot the issue:

  1. Make sure the mute switch on the side of your device is not on.
  2. Try to turn up the volume rocker on the side of your device.
  3. Check the volume sliders in your app settings inside the game.
  4. Try restarting your device by turning shutting it completely down then turning it back on again.

If you are using an iPad, we’ve noticed that sometimes if you mute your device from the side button and then go into your settings to change the side button function to lock the rotation; it will not allow you to unmute until you’ve gone back into your settings and change the side button function to mute then slide the switch to unmute.